Privacy Policy

At Getaway Africa, we are firmly committed to protecting the privacy of our customers and those who sample Getaway Africa services. Getaway Africa is the sole owner of the information collected on this site. We will not share, sell, or otherwise distribute the financial or personal information of our customers or those who otherwise provide personal information to sample our products and services, to any other persons or organizations in any way other than what is disclosed in this document.

This privacy statement discloses the privacy practices for Getaway Africa. If you any have questions or concerns regarding this statement, you should first contact us by email. In accordance with COPPA, Getaway Africa does not, at any time, knowingly collect information from, or market our products or services to, children under the age of 13.

All financial and personal information collected by Getaway Africa is held in the strictest confidentiality. Any information, such as an email address, billing, and shipping addresses, and other contact information, submitted via a purchase form, registration form, download form, newsletter subscription or online application service, remains the sole property of Getaway Africa. This information is used to help us process such items as African getaways service provision, payment and to send registration information to our customers.

Further, any third party personally identifiable information, submitted on your behalf by an outside party (e.g. in the case of the "email-a-friend" feature, or a gift purchase) is treated with the same care as primary information.

If at any time, Getaway Africa wishes to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you via email. You will have the choice as to whether or not we may be able to use your information in this different manner. In addition, if Getaway Africa makes any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases when we post the notice we will also email those users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

There are also instances when Getaway Africa will use a "cookie" in order to track website usage. These cookies do not collect personal information and are usually terminated once customers leave the site. These cookies record the time of your visit, the date, the "referring" page that brought you to our site, and the IP address that your ISP has assigned to your computer at the time of your visit. This anonymous information is used to assist us in refining our websites to create a better user experience and African getaways.

The information gathered for the Getaway Africa User Forums is completely voluntary. A user need only enter a name and email address. Whether or not this information is displayed on the website is up to the user. This simply provides a means to interact with other Forum Users. This information is not required by Getaway Africa. Any information posted to a non-secure User Forum is considered in the public domain.

When using online "chat" programs to speak with Getaway Africa support associates, your correspondence is not broadcast in any way. This is a one-on-one interaction. The screen name is any you choose. These are not logged or recorded.

In some areas of the website, Getaway Africa may choose to link to another website. We cannot be responsible for any of the content on these external sites. We are also not responsible for the privacy policies in place on those sites. We would encourage any user to read and understand the privacy policy of any third party website before searching too deeply into that content.

To further protect the privacy of our customers, access to information by our employees is restricted within the company. Only select employees with an absolute need to use that information, in order to better serve customers, are able to view any personal details submitted.

From time to time, Getaway Africa will request more specific information about our customers. This is done in the form of surveys and is completely voluntary. The information gathered through these surveys helps us determine who our customer base is and what their needs are. By compiling this data we can work to improve customer experiences with the company and refine our chosen African getaways.

Personal information provided by customers, or those who sample Getaway Africa products or services, is sometimes used to contact individuals regarding new information about our Services. Anyone contacted by us with services/product information can request to be removed from further updates at any time.

Overall, we at Getaway Africa try to treat our customers as each one of us would like to be treated. We value our privacy and we value yours, too. It is our goal to make your experience with Getaway Africa a safe and positive one.

Mywebsite - Cookie Policy

Our website address is: https://www.getawayafrica.com

As part of our commitment to providing you with easy-to-understand information, we would like to explain the tracking technologies that we use across our websites and the services we offer to you.

What are cookies, web beacons and similar technologies?

Typically, there are two types of tracking technologies we might use on our sites:

  1. Cookies: are small data files sent from a server to your web browser or mobile device that is stored on your browser cache or mobile device. There are ways you can control your cookies preferences and set whether you want to accept or reject cookies (see what your options are below).
  2. Clear gifs, web beacons (or tracking beacons), web bugs: These are tiny graphics with a unique identifier similar in function to cookies, and are used to track the movements of web users between pages and websites. Unlike cookies, which are cached on a user’s computer, clear gifs, web beacons and web bugs are embedded invisibly on web pages and are about the size of a single pixel.

What do we do with these technologies?

We use these tracking technologies for a few general purposes like:

  1. Allow our sites to function correctly.
  2. Enhance and customize functionality, so that for example, you don’t have to re-enter your details every time you engage with our site.
  3. To understand how you are using our site to improve functionality and the services we offer.
  4. We also partner with third-party services who may use various tracking technologies to provide certain services or features on our sites, which can include advertising, interactive content, analytics and on-site messaging. These third-party services use cookies to anonymously collect data and allow them to recognize your computer or mobile device each time you visit any of our sites. No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information about you as a user that we collect.

Why do we use cookies?

Third party cookies, such as:

  1. Google Analytics
  2. Facebook
    • Analytics and to measure effectiveness of any campaigns
  3. LinkedIn
    • Analytics and to measure effectiveness of any campaigns
  4. Twitter
    • Analytics and to measure effectiveness of any campaigns
  5. Google AdWords
    • Analytics and to measure effectiveness of any campaigns
  6. Google AdWords Remarketing
    • Analytics and to measure effectiveness of any campaigns

How can you control the different types of cookies?

You can accept or reject cookies by amending your web browser controls.

Should you decide to disable or reject our cookies, our websites and services might not work like they’re supposed to, and in some cases, might not work at all.

You can manage you cookie settings by following your browser’s instructions. Here are some links to found out more information about cookie settings.

If you have any questions about our privacy policy, please contact us via enquiries@getawayafrica.com

 

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